If your giftcard isn't working, make sure you read the product description for any details you may have missed.

We do not offer refunds, but store credit can be given if support deems that the reason is valid.

In spite of our support team's round-the-clock efforts, high traffic on the site can slow response time. As much information as possible should be provided in one ticket so we can assist you as quickly and efficiently as possible. Crypto payments occasionally experience glitches. You should contact support with proof of payment ready if your payment hasn't been processed on the site.

If you would like to purchase large amounts of product, please contact support.

If you would like to purchase large amounts of product, please contact support.